Accessibility statement for the Climate Action Wales Website
This accessibility statement applies to climateaction.gov.wales
This website is run by iCrossing UK Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
you cannot modify the line height or spacing of text
you cannot skip to the main content when using a screen reader
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Email: customerhelp@gov.wales
Call: 0300 0604400 (Monday to Friday, 8:30am to 5pm)
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: customerhelp@gov.wales
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
iCrossing UK Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 – Level AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Cookie consent 3rd party tool
The cookie consent 3rd party tool used on this site supports WCAG 2.0 accessibility standards, but is not at a level AA WCAG 2.1 standard for the following reasons:
Success criterion 1.4.1 Use of color
Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
Impact: Links are only identifiable through a slight colour change.
Resolution: We plan to replace the 3rd party tool used with an accessible provider by October 2023.
Success criterion 2.4.3 Focus order
If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability.
Impact: Unable to change checkboxes or sliders with a keyboard.
Resolution: We plan to replace the 3rd party tool used with an accessible provider by October 2023.
Website content
Success criterion failed: 3.3.2 Labels or Instructions
Labels or instructions are provided when content requires user input.
Impact: This only applies on the site search input in the page header
Resolution: We plan to add placeholder text to this input field by August 2023.
Success criterion 4.1.2 Name, role, value
For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies.
Impact: This only applies to .svg assets that are placed inline with buttons and links
Resolution: We will display the SVG icons using css styles as opposed to placing the SVG's inline within the content of the button by August 2023.
Preparation of this accessibility statement
This statement was prepared on 17/07/2023. It was last reviewed on 19/07/2023.
This website was last tested on 19/07/2023. The test was carried out by iCrossing UK Ltd.
We used this approach to deciding on a sample of pages to test:
An example of each page template used on the website:
